Artificial intelligence not only threatens to put people out of work, it could also affect whether they receive unemployment benefits.
Nevada officials plan to use Google artificial intelligence a system to assist with the unemployment benefit appeals process, According to the report in GizmodoThe idea behind this move is that AI can analyze and summarize hearing transcripts and evidence faster than a human, and then make recommendations on whether to approve or deny an unemployment claim.
The final decision will be made by a human, using AI suggestions as part of the process.
Incorporating artificial intelligence into the process will help the state reduce the backlog of cases. since the peak of the pandemicofficials say. What used to take hours to analyze can now be done in just five minutes, although this does not apply to all appeals.
There are, of course, concerns about the practice. Some parties have expressed concern that relying on AI will mean that humans will only look at cases superficially, which could hurt cases that are more nuanced. There are also concerns about machine bias.
Nevada has been testing the system for the past few months using cases of varying complexity. The state board of examiners approved of what it saw and last month signed a $1 million contract with the tech giant, Gizmodo reports. Google will not have access to personal data in appeal cases and will not be able to use any data to train its Big Language Model for other purposes.
The state is expected to begin using AI to close the backlog in the coming months, but an exact timeline has not yet been released.
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