An information campaign regarding passengers' rights when traveling by air was launched by the Directorate General of Civil Aviation Administration (DG GVA) in collaboration with the European Consumer Center Bulgaria (ECC Bulgaria). This was announced by the press center of the Ministry of Transport and Communications.
Two events are planned in this campaign. The first will be held today at 11.30 in the front area of the Ivan Vazov National Theatre, and the second will take place on November 29, 2024. from 10:00 to 12:00 at Sofia Airport – Terminal 2, Departures area.
The main objective of the campaign is to raise passengers' awareness of their rights when traveling by air and to provide detailed information on the ground in case of delays, flight cancellations, refusal to board, lost baggage and other common problems.
Acting Minister of Transport and Communications Krasimira Stoyanova announced several days ago launch of 46 electronic administration services Main Directorate “Main Aviation Administration”.
/TT/